How to hard reset:
Use this option if
you phone has pattern code blocked or you forgot your google account password
or your phone has software problems.
Follow these steps:
1.Power off your phone
2.Press together volume up + home
button + power button until Samsung logo appears on the screen
3.Select with volume buttons
"wipe data/factory reset" and press power button to confirm
4.Select "yes - delete all
data" and press power button to confirm
5.Wait until format ends
6.Select "reboot system
now" and press power button to confirm
7.Wait until the phone restarts
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